Refund Policy

efund Policy

Thank you for visiting our website. We are committed to providing you with high-quality products and services. Below is our refund policy:

1. Eligibility for Refunds

• Product Purchases: You may request a full refund within 14 days of purchase if the product has not been downloaded or used. Freemius
• Service Subscriptions: If you decide to cancel your service subscription within 7 days of purchase and have not utilized the service, you are eligible for a full refund. After this period, service fees are non-refundable.

2. Refund Process

To initiate a refund, please follow these steps:

1. Contact Support: Email our customer support team at support@example.com with your order number and refund request.
2. Submit Refund Request: Complete and submit the refund request form, providing detailed reasons for the refund.
3. Refund Processing: Upon receiving your request, we will process the refund within 7 business days. The refunded amount will be credited to your original payment method.

3. Refund Timeline

Refunds are typically processed within 7-10 business days. Please note that the time it takes for the refund to appear in your account may vary depending on your payment provider.

4. Scope of Policy

This refund policy applies to products and services purchased directly from our official website. For products purchased through third-party vendors, please refer to their respective refund policies.

5. Contact Information

If you have any questions or need further assistance, please contact us:

• Email: aptro-fashion@hotmail.com
• Phone: +86 13439233581
• Address: Fengtai District, Beijing

Please note that this is a sample policy and should be customized to fit your business operations and comply with local laws. For additional guidance, consider reviewing resources such as WooCommerce’s refund policy guidelines